Game developers react to Red Shell backlash We also recommend that you provide this ID in a hashed format if it would otherwise be considered PII by your legal team.”Īt any rate, as has been pointed out on Steam, Reddit and Bleeping Computer, gamers have been compiling lists of which games are using Red Shell and which developers have pledged to remove it. In the past we have seen success with things such as Steam IDs or game-specific account ids. The documentation under user ID stressed to developers that “it is very important that all individual users get a unique user ID.” How that is done really depends upon the game developer, as Red Shell recommended “that you use some form of user account id. Whether the information collected and tracked is it considered personally identifying information seems to depend upon if the developers are lazy or not. All of the data we do collect is hashed for an additional layer of protection.” Our service basically says, ‘this computer clicked on a link from this YouTube video and the same computer played your game.’ We have no interest in tracking people, just computers for the purposes of attribution.
We don’t collect names, emails, or addresses. Red Shell went on to tell gamers that it does “not collect any personal information about gamers.
We collect information, including operating system, browser version number, IP address (anonymized through one-way hashing), screen resolution, in-game user ID, and font profiles.”Įxamples provided in the documentation include gathering information about which operating system is being used, the screen resolution, time zone, language, as well as all fonts and web browsers installed on the gamer’s PC. Red Shell told gamers that it is not spyware even though it shares the name with a “14-year-old trojan.” As for tracking, the company says it “tracks information about devices.
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